Learn all about EV

2015 counted an 80% growth of global electric car sales, and more than 15.000 public chargers in just The Netherlands. Electric driving and charging is more accessible than you might think. Our Knowledge Center collects all the facts and figures that will come in handy in purchasing your next electric car and charging station.

7 FAQs on EV charging

So we've got you hooked on electric driving. But the fun has only just begun. To get around with your electric car, you'll need to have access to charging stations. Truth be told: the charging process of electric cars isn't some futuristic, disruptive tech - you simply plug in the cable, swipe your card, and your car's in charge. Quite alike how you would top up an old-fashioned combustion engine car you'd say.

It's the absence of the pungent smell of gas and the cruel consequences for nature, that make every EV charging session a special little moment. We do understand though, that it might take time for you to adjust to a new driving experience. This is why it's essential for every electric driver to be aware of the availability and accessibility of charging stations in general.

Either you opt to charge at public charging stations, at work, or to purchase a charger of your own. You'll need the answers to these frequently asked questions on EV charging to be well-prepared for every charging session ahead.

faq ev charging where

AT HOME in a private garage / drive way, or at a designated parking spot / shared parking facility (common for apartments).

AT WORK at your office building's parking facility, either reserved or (semi)public.

IN PUBLIC along the streets, on the highway, and at any public parking facility you can think of - e.g. shopping malls, restaurants, hotels, hospitals etc. Whether you have access to all public charging stations depends whether your charge card is interoperable. If "interoperability" is activated, you’re enabled to charge at various charging station providers.

faq ev charging time

Charging times vary depending on your current level of battery charge, your battery capacity, your charging station's capacity and settings, as well as the capacity of your charging station's energy source (e.g. your home or an office building). Plug-in hybrids require normally 1-4 hours to be fully charged, while full-electric cars require normally 4-8 hours to be fully charged (from 0 to 100%).

In average, cars are parked at home for up to 14 hours a day, and at work for around 8 hours a day. With a charging station to your disposal, all this time can be used to top off your car to 100%.

REGULAR ELECTRICITY OUTLET: Be warned if you're charging your car from a regular electricity outlet. This requires a specific charging cable that prevents power outage and overheating. You will also need to make sure the outlet is nearby your car, as you may never use an extension cable to charge your car. Charging times will depend on which country you're in. For an EV with a range of 160 km, you're looking at around 6-8 hours in Europe.

CHARGING STATION: This is the most recommended method of car charging, as it makes safe and efficient use of your car's and energy source's (e.g. home or office building) capacity. With a charging station to your disposal, you’re always ensured of a fully charged car with maximum range, every time you hit the road. A charging station can charge up to 8 times faster than a regular outlet. This means that any EV will be 100% charged in just 1-4 hours. We've listed the most common battery capacities:

Capacity 230V 400V Charging time (20kW) 1-phase Charging time (20kW) 3-phase
13A 3.0 kW 9.0 kW 6 3/4 hours 2 1/4 hours
16A 3.7 kW 11.0 kW 5 3/4 hours 1 3/4 hours
20A 4.6 kW 13.8 kW 4 1/2 hours 1 3/4 hours
32A 7.4 kW 22.0 kW 2 3/4 hours 1 hour
63A 14.5 kW 43.5 kW 1 1/2 hours 3/4 hour

After approximately 50% of the charging time, the battery will already be charged 80%. The last 20% of the battery is topped off through a so-called trickle charging, or drip charging. This slower method of charging ensures a lasting quality of the battery.

FAST CHARGING STATION: Fast Charging stations pop up most often outside cities and along highways. Despite being fast (it charges in 20-30 minutes), an average fast charger brings an EV only up to 80% at a single charging session. Due to the costly equipment and hardware of fast charging stations, these chargers are usually only purchased and built per request by local governments.

ev charging faq costs

In The Netherlands, the average costs of charging any EV is around 22-35 cents per kWh. Let's say your electric car has an empty battery and approximately 12 kWh battery capacity. In most cases, your car should be able to reach approximately 60 - 80 km with 1 charging session. Charging your EV would cost a total of 12 x 0.22 = 2.64 EUR. The power consumption per km would only cost 0.33 - 0.44 EUR.

Since every charging station provider might maintain different charging fees, we would advise you to visit your charging provider's website for more details. Unlike most of the charging providers, you're exempt from any charge card fees at all of the EV-Box charging points across the world.

ev charging faq bills

Yes. In The Netherlands, the electricity consumption of an average household goes up to about 3500 kW per year. Based on an average distance of 15.000 km per year, an electric car would annually require 3000 kW. But rest assured - with a charging station to your disposal, you can choose to charge your car at night, which is when you can take advantage of significantly lower electricity prices. Additionally, through residential solar panels, you can opt to generate your own electricity during the day. This way, EV charging is bound to become more cost effective over the long run.

ev charging faq compatibility

Yes and no. Just like regular electricity outlets, charging stations may have different outlets and connectors depending on the country where you're charging and your car brand's origin. Luckily, to make it things less complicated, car manufacturers have now cut it down to 2 types of outlets and connectors for you to keep in mind. From the car’s side, a Type 1 socket is common for Japanese and American vehicles, and a Type 2 socket is common for European vehicles. Note: Tesla models the US are equipped with a specific type of socket, whereas European Tesla models carry Type 2 sockets. From the charging station’s side, all chargers in both Europe and the US are equipped with a Type 2 socket. A charging station with a fixed cable is an exception; in this case, you would always have to check if the attached cable fits into your car’s socket.

ev charging faq maintenance

Very little. Despite being an advanced technology, electric cars are remarkably simple to maintain. Charging stations likewise. If installed properly and built modular (like our charging stations), every piece of mechanism can be easily replaced. EV-Box charging stations are installed with online connectivity, which enable us to offer remote remediation. This way, you won't be left stranded in the streets in the rare event of charger malfunction.

ev charging faq reimbursement

At EV-Box, easy as ABC. Apply for a charge card subscription. Bring along and swipe your card to start and stop each charging session. Create an account in our BackOffice and automate the invoicing process. You'll now receive reimbursements of your charging costs every month. At EV-Box, we can take care of both your and your employer's side of cost settlement. Find more details on this process here.

All there's left for you is to charge, drive and enjoy the ride. Drive electric, charge everywhere.

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